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FREQUENTLY ASKED QUESTIONS

Answers to the questions we hear most about our Tower Crane and Passenger Hoist sales, service and spare parts.

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What does SRK Engineering Services do?

We specialize in the Buy, Sell, Service and Spare Parts supply of Tower Cranes and Passenger Hoists. From equipment sourcing to ongoing maintenance and genuine parts, we support the full lifecycle of your lifting equipment.

General

Which areas do you provide service in?

We're based in Thane, Maharashtra, and provide pan-India service and spare parts dispatch. Our technicians and support network cover major construction hubs across the country.

General

Do you buy and sell used Tower Cranes and Passenger Hoists?

Yes. We deal in both new and used equipment, with a transparent inspection and valuation process on anything we buy, and full site handover support on anything we sell.

Services

What kind of maintenance and repair services do you offer?

We provide scheduled preventive maintenance, emergency breakdown repairs, safety inspections, and full equipment overhauls — all carried out by trained, certified technicians.

Services

How quickly can your team respond to a breakdown?

Response times depend on your location, but we prioritize emergency breakdown calls and aim to have a technician dispatched as quickly as possible to minimize site downtime.

Services

Are your spare parts genuine?

Yes, every part we supply — from nuts, bolts and fasteners to motors, gearboxes and structural components — is genuine, quality-tested, and matched to your equipment's exact specification.

Spare Parts

Can I order spare parts in bulk?

Absolutely. We offer bulk order pricing for contractors, fleet operators and dealers. Get in touch with your requirement and we'll share a customized quote.

Spare Parts

How fast can spare parts be dispatched?

Most in-stock parts are dispatched within 48 hours anywhere in India. For urgent requirements, call us directly and we'll confirm the fastest available option.

Spare Parts

Do you offer after-sales support?

Yes, every sale and service comes with ongoing after-sales support. Our team stays available for follow-up questions, part replacements, and future maintenance needs.

Support

How do I get a quote or request support?

Simply call us at 9664200539 / 9594200539, email srkes.services@gmail.com, or fill out the contact form on our website — our team will get back to you promptly.

Support

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Our team is happy to help with anything not covered here — reach out anytime.